Our smart pet tag with QR code and free customised engraving combines the best of modern technology and traditional durability to keep your pet safe.
This innovative tag features a unique QR code that links directly to your pet’s online profile, allowing anyone who finds your lost pet to instantly access up-to-date contact details and vital information - far more than what a standard tag can hold.
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1. Activate your Smart TagWhen you receive your new Smart Tag in the post, set up your account here and activate the tag by entering the unique code on the front of the tag. |
2. Add all relevant informationYou can include multiple contact methods, dietary and behavioural information, vet, microchip and insurance details and more. |
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3. Attach the tag!The Smart Tag comes with a strong steel split ring for security. |
4. When the tag is scanned you will receive an alertAs long as the owner of the device gives permission by allowing location services*, and signal is available, you will receive the GPS location of where the tag was accessed. |
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5. Your pet's profile will appear on their phoneThey will now be able to use this information to contact you and look after your pet's individual needs in the meantime! |
You can update your pet’s profile at any time at Smart Tag, so your information is always current without needing to buy a new tag if your address changes.
The tag is crafted from sturdy, laser-engraved metal and comes with a five-year guarantee against breakage and fading, ensuring long-lasting clarity and resilience.
It also includes free engraving, free delivery UK-wide, and a strong stainless steel split ring for secure attachment.
With no subscription fees, global compatibility, and fast dispatch, this smart tag offers peace of mind and a practical, high-tech solution for reuniting lost pets with their families quickly and securely.
This is not a GPS tracking device and there are no subscription fees.
Size: Small: 25mm x 28mm - suitable for any dog or cat
Size: Large: 30mm x 35mm - suitable for larger dogs and cats.
*If location services is not active, the location sharing is dictated by the internet service provider and where they are registered, as well as where the exchange is. Exchange location is based on demand in the area. The closest exchange determines the location shown at this link.
At Pet-Tags.co.uk, we aim to deliver your custom pet tags quickly and reliably. Please review the details below to ensure a smooth delivery experience.
Before completing your order, please double-check your shipping address on your order confirmation. Online forms—especially on mobile devices—can auto-fill or change your address unexpectedly. If an incorrect address is provided, Royal Mail will usually return the order to us. We will then contact you to arrange reposting, which carries a £2.00 repackaging and reposting fee (sent via Royal Mail 2nd Class).
Fast Dispatch: All orders received by 8:30am are engraved and dispatched within 24 hours.
Discreet Packaging: Orders are sent in a standard white envelope, not a parcel, so please check your regular mail carefully.
Free Royal Mail 2nd Class: Delivered in 2–4 days (may take longer during busy periods).
Royal Mail 1st Class (£1.70): Usually next day, but can take up to 3 days.
Royal Mail Tracked 24 (£2.40): 1–2 day service with end-to-end tracking and proof of delivery.
Royal Mail Tracked 48 (£1.40): 2–3 day service with tracking.
Royal Mail Special Delivery (£7.33): Guaranteed next working day by 1pm (order must be received by 8:30am). Any requested changes after order placement may delay dispatch to the next working day.
Please note: We do not refund postage costs if Royal Mail services are delayed for any reason, including industrial action.
Tracked Services: Offer real-time updates and proof of delivery for your peace of mind.
Order Protection: If you purchased order protection and have not received your order after 5 working days, contact us for an immediate resend. Without order protection, please contact us after 10 working days. Reissued orders are sent via standard (untracked) post.
USA: Unfortunately we are no longer able to ship to the USA.
EU: Please email us at info@pet-tags.co.uk for delivery options.
Rest of World: Tracked services only.
Australia & New Zealand: Please order from our Australian website, www.pet-tags.com.au.
Non-Delivery: Notify us of non-delivery within one month of dispatch.
Industrial Action: We are not responsible for delays caused by Royal Mail industrial action or circumstances beyond our control.
Questions?
If you have any questions about shipping or delivery, please contact us at info@pet-tags.co.uk. We’re here to help!
What details should I engrave on my pets tag?
Your contact details are most important, but you can also add your pet’s name, medical info, or notes like ‘microchipped’ or ‘insured'.
Will my engraving be centred?
Yes, all engraving is centred both vertically and horizontally on the tag.
Can I choose a different font for engraving?
Currently, we cannot offer font selections via our website due to our automated system. For special engraving requests, email us at info@pet-tags.co.uk for options and pricing.
Why did the text layout on my tag change?
We may adjust the layout to best fit the tags shape and your requested text, ensuring optimal readability.
